Fair Dealing
Singapore Asia Trust Company believes in consistently dealing with our customers in a fair and professional manner.
We are committed to dealing fairly by:
- Customers having the confidence that they deal with us where fair dealing is central to our corporate culture;
- Offering services that are suitable for our target customer segments;
- Customers being served by competent representatives;
- Customers receiving clear, relevant and timely information that accurately represent the services offered and delivered; and
- Handling customer complaints in an independent, effective and prompt manner.