Fair Dealing

Singapore Asia Trust Company believes in consistently dealing with our customers in a fair and professional manner.

We are committed to dealing fairly by:

  • Customers having the confidence that they deal with us where fair dealing is central to our corporate culture;
  • Offering services that are suitable for our target customer segments;
  • Customers being served by competent representatives;
  • Customers receiving clear, relevant and timely information that accurately represent the services offered and delivered; and
  • Handling customer complaints in an independent, effective and prompt manner.